Referral Programme Terms & Conditions

By participating in our Referral Programme, you agree to the following terms.

1. How the Referral Programme Works

You can refer a new Traveller or Host to us using your unique referral link or code.
You will earn a £10 Referral Reward when:

• a referred Traveller completes a qualifying holiday booking; or
• a referred Host completes a qualifying holiday sale.

Referral Rewards can be earned on each referred Traveller or Host's first three qualifying transactions, meaning you can earn up to £30 in rewards for each person you successfully refer.

2. Qualifying Referrals
To qualify, the referred Traveller or Host must be a new customer who has not previously registered with, booked through, sold through or otherwise transacted with us.

The referred person must register or transact using the referrer's unique referral link or code so that the referral can be correctly attributed

3. Qualifying Transactions
A qualifying transaction is:

• for a referred Traveller, a successfully completed eligible holiday booking with a minimum transaction value of £200; or
• for a referred Host, a successfully completed eligible holiday sale with a minimum transaction value of £200.

A £10 Referral Reward will be earned for each of the referred person's first three qualifying transactions.

Transactions below £200 will not qualify.

4. When a Transaction is Complete
A Referral Reward will only be earned once the qualifying transaction has been successfully completed and all applicable payments have been received.

Cancelled, refunded, disputed, fraudulent or otherwise reversed transactions will not qualify for a Referral Reward.

If a reward has already been issued for a transaction that is subsequently refunded or reversed, we reserve the right to deduct the equivalent reward from future Referral Rewards.

5. Referral Rewards

Each qualifying transaction earns the referrer a £10 Referral Reward.

Rewards can be redeemed as a retail gift voucher from a selection of participating retailers, currently including John Lewis, Selfridges, Harvey Nichols, The White Company and Amazon, or as a Visa prepaid reward card, subject to availability and the applicable provider's terms and conditions.

Retailer and reward options may change from time to time.

6. Reward Fulfilment

Referral Rewards will normally be issued within 30 days of the qualifying transaction being completed i.e. the booking for which the reward was earned is concluded, subject to verification that the referral and transaction meet these terms.

7. Maximum Reward Per Referral

Referral Rewards are payable on a referred Traveller or Host's first three qualifying transactions only.

The maximum Referral Reward available for each successfully referred person is therefore £30.

There is no limit to the number of different eligible Travellers or Hosts you may refer, unless otherwise stated.

8. Non-Transferable Rewards

Referral Rewards are personal to the referrer and may not be transferred, assigned or sold to another person or account.

Retail gift vouchers cannot be exchanged for cash. Where a Visa prepaid reward card is selected, the reward will be provided as a prepaid card rather than by cash payment or bank transfer.

9. Referral Tracking

Referrals must be correctly attributed through the unique referral link or code provided.

Where more than one person claims the same referral, the Referral Reward will be attributed to the referrer recorded by our referral system, acting reasonably based on the available records.

10. Self-Referrals and Misuse

Self-referrals, duplicate accounts, fictitious referrals or referrals between accounts controlled by the same person or business are not permitted.

We reserve the right to withhold or cancel Referral Rewards where we reasonably believe that a referral or transaction is fraudulent, misleading, abusive or otherwise in breach of these terms.

11. Changes to the Referral Programme

We may amend, suspend or withdraw the Referral Programme where reasonably necessary.

Any changes will not affect qualifying Referral Rewards already earned before the change takes effect, except where necessary to address fraud, misuse or circumstances outside our reasonable control.

12. General

Participation in the Referral Programme is subject to these terms together with our standard terms and conditions and privacy policy, where applicable.